Return & Exchange Policy

Satisfaction Guaranteed

If you are not completely satisfied with your Syriana purchase or gift, please return the package within 15 days to the address below:

Use the shipping carrier most convenient for you, and send the package to the following address:

Syriana Gallery
Returns Dept.
8180 Main Street,
Ellicott City, MD 21043

Upon receipt of your return, we will issue a credit to your card used for the original transaction, for the cost of the item including taxes. If the item was a gift, or a purchase receipt is not available, we wont be able to assist you.

If your item arrives damaged, we will work with you to replace it as quickly as possible. Email Customer Assistance at: or call 443 301 9117. Please reference the six-digit order number found at the top of the order confirmation email.

If you have any questions about our return, exchange, or damage policies, please contact Syriana Customer Assistance by email ( or call (443 301 9117) between 8:00am and 4:30pm Eastern Standard Time (if no one is available, please leave a message with your name, order reference number, and your phone number and we will call back as soon as possible).